Wonderful Customer Care

I just wanted to say thank you.   We bought a wonderful cowboy Teepee from you only to find that it was missing part of the pole.   I contacted yourselves on the next day, a Sunday,  more in hope than expectation and not only did I get  a prompt call back that day, but the tent pole arrived within the next couple of days.

Thank you for your wonderful customer care.

Kate Ash

Saddle Chair

The wee basket saddle arrived yesterday, and it is just so cute !   I absolutely adore it.   The box was in perfect condition, and arrived so quickly.   Thank  you so much.    This saddle will be a treasure for generations to come.     Thank  you  so much for the best customer service and products.

Sue Hacker

Oregon, USA

Thank You

I just wanted to say thank you – we absolutely love our log basket and it was lovely of you to send a little present with it.

We normally see you (and buy something) at Burghley every year.    Really hope it goes ahead this year and we can come and browse your collection again.


Sooooo Happy

Sooooo Happy

Thank you for the fantastic baskets sooooo happy  with them.

Linda Higins

Our Prize Board

Our Prize Board

These are some of the prizes that we have been awarded for the presentation of our Trade Stand throughout the UK.

Efficient service

Thank you for the efficiency of your service which has helped me find a perfect storage solution.   The baskets arrived today and are exactly as hoped

P Cronk

Testimonial Review for Jack Straws Baskets

Dear Jack Straw marvellous people, Now the confetti has settled, I just wanted to say a huge thank you for being utterly wonderful and getting the baskets to a very harassed mother of the bride for Friday 6th July. Our three grandsons duly delivered confetti to the guests on a very hot day! May Jack Straw baskets go from strength to strength. You have ambassadors in London singing your praises! With all good wishes, Elizabeth Lyons.

Prior to ordering we were asked: Just to confirm that I spoke to you earlier and you wonderfully said you could get these to me by Friday 6th July. Thank you so much for all your help, I assure you the rest of the wedding planning has not been left as late as this!

Thanks again, Elizabeth Lyons.

6 Partition Cutlery Basket Review Testimonial

Hello Jack Straws Baskets

Very many thanks for my basket.

I am very limited in my dexterity due to parkinsons and find a basket like this one is most useful for keeping all sorts of necessities to hand, such as pens, notelets, scissors, nail file, tablet box, remote
controls, mobile phones, etc. etc.
It is very well made, a great shape, and looks good on my side table.
Thanking you.
Brenda Kinson

P.S. It was very well packed.

Deluxe Celebration Basket

Hi Mike at Jack Straws Baskets

The baskets are arrived safely and all the glasses are in one piece! Thank you to you so much for including the additional glasses. The baskets are perfect…..and better than what I imagined.

I can’t thank you and your wife enough for helping me get this accomplished. It is truly appreciated! Many thanks again.




This dog sofa is really well made and a great size for a large dog. The cushion is soft and comfortable, my dog has really taken to it.

Customer services were really helpful answering my questions and it arrived quicker than expected.

Tom Blundell



A lovely basket, very strong and looks amazing sat by the fire. This basket has a feeling of quality and the legs are practical as well as decorative.

Delivery was very quick, I will be back for more – thank you!

Lorna Mitchell



The basket was delivered when alerted within in 2 working days and am pleasantly surprised that it is more robust, solid and weighty than I was expecting. The chiller section is also pretty durable and looks very thermally effective. So overall excellent value for money, thanks!

Simon Dye